Customer Service

Guests staying at the Hanoi Trendy Hotel & Spa have access to a range of facilities that will help to ensure a comfortable and enjoyable stay.

•    Daily complimentary buffet breakfast 
•    Dining - Restaurant
•    24 Hour Concierge
•    24/7 Security, front desk staffed ,IT support & other services
•    Laundry and dry cleaning service 
•    Tours reservations
•    In-room Safety deposit boxes 
•    Car rental
•    Bicycle rental
•    Motorcycle rental
•    Luggage room
•    Free Wireless internet access throughout the building
•    Daily English newspaper
•    Daily housekeeping service included in the room rate
•    Butler service on request
•    No minimum-stay requirement
•    Private pickup & see-off to Hanoi train station
•    ATM nearby
•    Passenger Elevator
•    Anniversary packages
•    Doctor on call
•    Baby cot & Baby sitting service
•    Credit cards accepted
•    Turndown service
•    High chairs
•    Cots and extra beds available in guest rooms on request

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